NEWS

ServiceNow to acquire AI pioneer Element AI

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Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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NEWS

92% of IT decision-makers believe ITSM implementers fail customers

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Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

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LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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NEWS

Improving operational efficiency

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Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

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Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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NEWS

Improving supercomputer capacity planning

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Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright Cluster Manager, to support a demanding HPC environment.

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Leading agentless device security platform provider Armis, and cloud visibility and analytics...
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...
Tech pros benefit from the richness of a full-featured application performance management solution...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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