NEWS

ConnectWise acquires Service Leadership, Inc.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

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With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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Unified remote monitoring and management

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Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into one dynamic, easy-to-use solution.

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NEWS

Cognizant to acquire Linium

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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

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NEWS

Atlassian looks to revolutionize ITSM

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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira Service Management to address IT support processes more easily.

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SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer...
This year's VMware State of Observability report notes an increase in organizations recognizing the...
With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...
Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Unravel Data has introduced a new cloud migration assessment offer to help organisations move data...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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