NEWS

USU wins Liechtensteinische Landesbank contract

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Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services and monitor its IT infrastructure centrally. The established IT management solutions for service management and IT monitoring will be used.

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NEWS

ServiceNow introduces new version of the Now Platform

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Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges.

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NEWS

Gigamon launches Hawk

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Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes the critical cloud visibility gap.

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NEWS

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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NEWS

ConnectWise acquires Service Leadership, Inc.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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