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IT Service Management enhances productivity, innovation & IT outcomes

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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

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NEWS

Generative AI dramatically enhances value through connected Digital Ops

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BMC embeds GPT across AI-driven service and operations management portfolio.

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NEWS

Paessler AG acquires Swiss technology company ITPS AG

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Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India. This strategic development comes in the run-up to IT-SA 2023 and marks another step in Paessler's ambition to offer its customers a diversified range of individual features for any infrastructure and monitoring objective.

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TeamViewer and Ivanti join forces

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Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and Management offering.

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ServiceNow launches Now Assist

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Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to accelerate productivity, improve experiences, and increase agility.

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Simplifying application and data workflow orchestration

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Control-M accelerates hybrid and multi-cloud application and data workflows into production with new cloud services integrations.

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Integration of PRTG Network Monitor with Martello’s Savision iQ provides network administrators a...
The most complete framework of its kind in the industry; new “Done for You” sales and marketing...
VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
False positives and incorrect notifications about possible problems are the main source of...
Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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