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NEWS

LogicMonitor simplifies multi-cloud complexities

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LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high service availability, and control costs.

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NEWS

Cisco expands Full-Stack Observability Ecosystem

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Full-Stack Observability ecosystem helps customers fulfill their specific observability needs through a unified platform and environment where they can access additional value from observable telemetry.

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NEWS

ControlUp integrates with ServiceNow

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ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for ServiceNow operational workflows with real-time desktop performance metrics.

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Kaseya introduces new offerings, receives special recognitions

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Kaseya continues its momentum after the announcement of several new capabilities at its sold-out DattoCon hosted in Miami. Kaseya rolled out Kaseya Help Desk Services, which allows the outsourcing of daily IT tickets to improve customers’ profits and reduce their technician churn.

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CIOs and CTOs struggle with multiple vendor model

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IT leaders seek to consolidate support and services into a single vendor to achieve greater agility, control vulnerabilities, and improve cost efficiency.

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NEWS

Ian Anderson to lead Park Place Technologies' EMEA channel

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Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

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Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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