Logo
NEWS

GoTo transforms IT management with new remote monitoring & management tools

  • Published in

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

Read More

NEWS

Ensono launches Service Mapping

  • Published in

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

Read More

NEWS

TeamViewer streamlines global IT support at Henkel

  • Published in

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

Read More

NEWS

Adoption of AI stalling in IT departments

  • Published in

More than half of IT pros are not using machine learning in their environment.

Read More

NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

Read More

NEWS

Deutsche Welle uses TeamViewer to provide secure IT support

  • Published in

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

Read More

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...
Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more