AI is here to stay. The only question is how your organisation responds to the challenges and opportunities artificial intelligence, machine learning, IoT et al represent. For some, AI seems to represent the end of civilisation as we know it; for others, AI is the only game in town. As ever, the reality lies somewhere in the middle, but there's no doubt that, in order to survive, let alone thrive, in the digital world, you can't afford not to have a plan when it comes to AI!