NEWS

Over half of outages are avoidable

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LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to experience an outage so severe it will make national media headlines with 35% expecting job losses.

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NEWS

Aperam selects HCL Technologies to transform end-user experience

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HCL to transform the end-user experience and IT operations for Aperam through best-in-class services based on artificial intelligence and automation.

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NEWS

Enterprise cloud complexity makes IT performance extremely difficult to manage

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Digital transformation, migration to the enterprise cloud and increasing customer demands have tech leaders looking to AI for the answer.

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NEWS

Performance focuses on endpoint issues

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New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.

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NEWS

Survey explores tech skills gap

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Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

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NEWS

Legacy IT operations management stalls digital development

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New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

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Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...
Latest Now Platform update includes features that empower people to do their best work, create...
Correlated app, infrastructure and Internet performance visibility speeds problem isolation and...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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