NEWS

Using AI to resolve IT support issues

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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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NEWS

Spreadsheets still being used to track IT assets

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Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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NEWS

A better end user experience for network analytics

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ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

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NEWS

Network and application performance visibility to drive business innovation

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Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical to business growth.

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NEWS

Database performance monitoring for the cloud

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Before-and-after analysis and one-second root cause granularity for open-source and NoSQL databases, including MongoDB and PostgreSQL; uniquely enabling SolarWinds customers to manage databases through single provider.

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Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Qualys, Inc. has introduced its global IT Asset Inventory (AI) Cloud App, which provides Security...
Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Offering expands on recently launched Rackspace Elastic Engineering by leveraging the power of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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