NEWS

Kyndryl introduces new platform, Kyndryl Bridge

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Platform brings transparency, order, and greater access to the latest technology innovations for customers.

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NEWS

ServiceNow unveils the Now Platform Tokyo release

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Latest Now Platform update includes features that empower people to do their best work, create seamless experiences, and accelerate innovation at scale.

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NEWS

Riverbed launches Alluvio IQ Unified Observability Service

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New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

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New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

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SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
Robust new offerings of award-winning Lighthouse software give enterprises full visibility and...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
Research reveals organisations are beefing up enterprise network and application modernisation...
Next generation of HPE Aruba Networking Central paves the way for the era of AI-powered network...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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