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NEWS

Check Point’s agentic platform for network security

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Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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NEWS

PowerStore Elite: Navigating EMEA's dynamic storage demands

PowerStore Elite aims to address EMEA’s evolving storage needs amid accelerating data growth, seeking to help organisations modernise while maintaining continuity of critical operations.

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NEWS

Alteryx introduces new automation features for enterprise analytics

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Alteryx has introduced new automation capabilities designed to support AI deployment and integrate data, business logic, and AI workflows across enterprises.

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NEWS

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

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At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS

Zendesk reveals autonomous service workforce

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Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Cequence Security reveals agent personas for enhanced AI agent management

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Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data...
SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...
AI skills provide operational benefits but introduce new risks, particularly in security-intensive...
Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
Exploring Europe's potential for industrial transformation through investments and enhanced...
Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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