NEWS

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

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Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS

Companies resolved employee IT issues 23% faster in 2021

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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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NEWS

Majority of CIOs want to replace current technology

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Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

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NEWS

Park Place Technologies launches Entuity v20.0

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Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

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SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...
Introduces new and improved software-defined solutions support, AWS and Azure workload...
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...
Supports more than 1,000 voice, video, and business data applications with the ability to...
The University of Siegen has chosen to significantly expand its Bright Computing software...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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