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Growing Demand for results and ROI from IT investments and decisions

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To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

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The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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PagerDuty unveils innovations for the PagerDuty Operations Cloud

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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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SolarWinds AI launches to transform IT Service Management

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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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JumpCloud acquires Resmo

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The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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Dell NativeEdge 2.0: reimagining edge operations

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Securely scale your edge operations to power any use case.

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Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
d that legacy data platforms are the biggest obstacles to improving their data management and...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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