NEWS

HCLSoftware and SolarWinds expand partnership

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HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

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NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

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Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS

GoTo transforms IT management with new remote monitoring & management tools

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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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NEWS

Ensono launches Service Mapping

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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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NEWS

TeamViewer streamlines global IT support at Henkel

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TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

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NEWS

Adoption of AI stalling in IT departments

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More than half of IT pros are not using machine learning in their environment.

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Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Zayo Europe bolsters pan-European network expansion and workforce growth, underlining its strategic...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
Paessler AG is releasing a new solution for facility managers and building owners: the new software...
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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