NEWS

ServiceNow releases its most comprehensive set of new AI innovations

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Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and ServiceNow AI Agents will supercharge productivity across the entire enterprise.

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NEWS

Tanium introduces Tanium Automate

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Organisations can now confidently create highly accurate automation for common IT operations and security tasks.

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NEWS

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

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The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies, 2024 fall into four key areas: autonomous AI, developer productivity, total experience, and human-centric security and privacy programmes.

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NEWS

Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing AI’s impact on top technology jobs and outlining immediate training opportunities,

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NEWS

ServiceNow acquires Raytion

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Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.

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NEWS

Growing Demand for results and ROI from IT investments and decisions

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To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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