NEWS

ServiceNow acquires Raytion

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Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.

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NEWS

Growing Demand for results and ROI from IT investments and decisions

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To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

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The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

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The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation...
Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...
AlgoSec’s latest product release delivers automated application connectivity and security policy...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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