NEWS

Riverbed launches Alluvio IQ Unified Observability Service

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New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

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New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

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SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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NEWS

Freshworks empowers Databricks

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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across multiple departments to help employees faster.

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NEWS

Dynatrace extends cloud security

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New runtime environment vulnerability analytics and support for the Go programming language position Dynatrace as the only solution that provides real-time visibility and analysis across the entire application stack.

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A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...
Tech pros benefit from the richness of a full-featured application performance management solution...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
Quarterly KACE Cloud Mobile Device Manager (MDM) release includes Windows 10 enrollment and ability...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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