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Tata Consultancy Services extends partnership with Marks & Spencer

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Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing digital transformation initiatives, including the use of AI and other technologies aimed at improving retail operations and customer experience.

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AI-driven software delivery in Infosys and Harness collaboration

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Infosys and Harness have entered a strategic partnership to integrate AI into software delivery, targeting improvements in development and deployment workflows.

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Emerson elevates Guardian Digital Platform with enhanced AI abilities

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Emerson Electric has updated its Guardian Digital Platform with additional AI capabilities and customisation features aimed at supporting system monitoring and maintenance.

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UK law firms report higher AI usage and operational gains

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UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

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Check Point launches AI defence plane for enhanced security

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Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to autonomous roles in business.

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National Geographic Society partners with AWS for media archive overhaul

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The National Geographic Society is collaborating with AWS to digitise and centralise its media archives, enhancing preservation and storytelling capabilities.

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BMC embeds GPT across AI-driven service and operations management portfolio.
Company will extend universal cloud operating model to consistently run apps and data anywhere.
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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