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PagerDuty unveils innovations for the PagerDuty Operations Cloud

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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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SolarWinds AI launches to transform IT Service Management

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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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JumpCloud acquires Resmo

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The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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Dell NativeEdge 2.0: reimagining edge operations

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Securely scale your edge operations to power any use case.

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SailPoint introduces two new offerings

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Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for success throughout their journey with offerings that match program maturity and business scale.

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Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

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With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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New enhancements include Venafi integration for better security controls.
Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
Integrating with Microsoft Endpoint Configuration Manager, Lenovo Deployment Assistant simplifies...
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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