With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.
Read MoreDrata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.
Read MoreLansweeper, provider of the IT asset management solution of the same name, has announced its new partnership with TeamViewer.
Read MoreServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
Read MoreThe new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the forefront of the convergence of IT and OT monitoring.
Read MoreNew business metrics for Cisco Cloud Observability enable customers to significantly enhance critical business context when observing the end-to-end flow of modern applications.
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