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ServiceNow launches autonomous workforce and EmployeeWorks solutions

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ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

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Navigating the silent accelerator: shifting enterprise IT risk

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As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

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Creative ITC expands U.S. presence with new Houston headquarters

Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure services for architecture, engineering, and energy industries across North America.

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Forescout and Netskop: enhancing zero trust security for modern enterprises

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Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on compliance, risk management, and improved network visibility.

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Digital Space achieves Cisco 360 managed services expert status

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Digital Space achieves Cisco 360 Managed Services Expert status, recognising its managed services capabilities and operational standards.

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CloudCasa enhances data protection for Red Hat OpenShift environments

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CloudCasa strengthens its data protection solution with new features for Red Hat OpenShift users, enhancing flexibility, storage efficiency, and recovery capabilities.

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Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...
Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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