NEWS

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

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With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS

Drata launches Third-Party Risk Management

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Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.

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NEWS

Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new partnership with TeamViewer.

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NEWS

ServiceNow announces a strategic collaboration agreement with AWS

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ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

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NEWS

Centreon simplifies the convergence of IT and OT monitoring

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The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the forefront of the convergence of IT and OT monitoring.

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NEWS

Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

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New business metrics for Cisco Cloud Observability enable customers to significantly enhance critical business context when observing the end-to-end flow of modern applications.  

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Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help...
New research from Towards Maturity uncovers how high performing learning organisations are...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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