NEWS

Freshworks unveils AI Agent to improve the customer and employee experience

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Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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NEWS

Report highlights the benefits of being an observability leader

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Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

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NEWS

Research uncovers root causes of AI and automation implementation delays

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99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but gap between interest and execution persists.

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NEWS

Qualys debuts Risk Operations Centre (ROC) in the Cloud

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Qualys Enterprise TruRisk Management redefines cyber risk operations by unifying diverse security solutions for prioritisation and actionable remediation.

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NEWS

Opengear further simplifies IT management complexity

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Opengear has introduced two new advanced offerings. These innovative solutions will simplify initial setup with zero-touch provisioning and ensure access to IT infrastructure. Opengear continues to be an IT industry leader by providing a highly secure and easy-to-use management solution that reinforces its commitment to supporting IT professionals around the globe.

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NEWS

SolarWinds closes the market’s hybrid IT observability gap

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The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack visibility across all IT environments—on-premises, cloud, or hybrid—with flexible self-hosted and SaaS deployment options.

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Research reveals organisations are beefing up enterprise network and application modernisation...
Automated assurance software rapidly resolves network issues and improves service reliability.
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...
Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...
HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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