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Tendfor 3.20 aims to enhance Microsoft Teams for customer conversations

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Tendfor introduces version 3.20 to enhance customer interactions via Microsoft Teams, aiming for seamless, efficient, and AI-driven communication management.

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OutSystems leads with agentic systems at ONE conference 2026

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OutSystems redefines AI engagement with new launches and partnerships at the 2026 ONE Conference in Amsterdam.

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Cybanetix introduces managed AI service for enterprise security

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Cybanetix launches a Managed AI Service to secure AI within enterprises, aiming to address user behaviour, governance, and embedded AI.

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LogicMonitor advances AI-driven enterprise IT operations with Edwin AI

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LogicMonitor is focusing on increased use of AI in IT operations to improve efficiency and support new workflows, including through its Autonomous IT Innovation Program.

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Wipro and ServiceNow expand partnership to enhance enterprise AI workflows

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Wipro and ServiceNow collaborate on AI-driven workflows for enterprise functions across IT, HR, procurement, and cybersecurity.

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NinjaOne's valuation surge in a burgeoning IT landscape

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NinjaOne has reached a valuation of approximately $12.3 billion, following a period of growth and expansion supported by recent partnerships.

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With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...
Hexnode unveils a update to its Genie AI, offering improved device insights and automated...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Pax8 has been named a Strategic Partner in the UK Government’s AI Skills Boost programme, which...
The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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