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Rovo and the rise of the AI-native organisation

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An examination of how Atlassian’s Rovo and Teamwork Graph introduce AI-driven automation into workplace workflows, and what that may mean for productivity and collaboration, drawing on insights from Sherif Mansour, Head of AI at Atlassian.

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Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

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At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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Zendesk reveals autonomous service workforce

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Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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Cequence Security reveals agent personas for enhanced AI agent management

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Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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Financial threats amplify: rising concerns in the industry

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Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.

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Decoding the AI productivity paradox in software development

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Harness report finds that AI coding tools are being widely adopted in software engineering, with productivity gains alongside emerging challenges in performance measurement and visibility.

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The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
New runtime environment vulnerability analytics and support for the Go programming language...
A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...
Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...
Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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