NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction
  • Published in

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support
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Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Developing a DataOps culture? Focus on incentives
  • Published in

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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NEWS
MLOps and LLMOps – How do they differ?
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By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar...
Zeki Turedi, Field CTO Europe, Crowdstrike, discusses the findings of the 2024 Crowdstrike Global Threat Report, with the big increase in attack velocity perhaps the most significant trend. Zeki also covers...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...

News

Kohler Power System expands its KD Series™ line of industrial generators with a new model, KD800 for 50hz markets. This generator features a new advanced engine (KD18L06) that can also run on Hydrotreated...
Executives and technologists around the world agree to focus on critical fundamentals when it comes to the top technical upskilling needs.
Coveware by Veeam will bring 'industry-leading' cyber-extortion incident response services and proactive enterprise preparedness to Veeam’s existing ransomware protection and recovery capabilities. Coveware...
New collaborative programme will help channel exploit high-growth tech.