Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
Read More
By George Ashwin, UK Channel Director at AddOn Networks
Read More
By: Brian Kreidler, Team Leader Project Engineering, ZIEHL-ABEGG Inc.
Read More
In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.
Read More
At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...
Read More
By Thomas Drohan, Chief Strategy Officer at Clue.
Read More
By Cyrille Badeau, VP EMEA, Securonix.
Read More
By Graham Jarvis, Freelance Business and Technology Journalist.
Read More
By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account...
Read More
By Chris Carreiro, Chief Technology Officer, Park Place Technologies.
Read More
By Jimmy Tam, CEO of Peer Software.
Read More
By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.
Read More