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Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction
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By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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Transforming Customer Experience: A Tech-Powered Evolution in Customer Support
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Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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Developing a DataOps culture? Focus on incentives
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By Rytis Ulys, Analytics Team Lead at Oxylabs.

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MLOps and LLMOps – How do they differ?
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By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Aleksandar Grbić, Global Data Center Solutions Manager, Hitachi Energy, discusses how the electricity grid must evolve to handle soaring demand from AI data centres. Grid integration and grid resilience have...
Rob Coupland, CEO at Pulsant, discusses the company’s £10 million investment in its Milton Keynes data centre to provide high-density, sovereign compute capacity to support AI transformation, with plans to...
In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...
In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

News

Exploring the role of low-GWP refrigerants in the data centre industry's push for sustainability.
Databricks is set to invest over $850 million in the UK to expand their AI and data ambitions, quadrupling their London footprint.
Altigen has partnered with Tollring to deliver Analytics 365 call recording and call analytics for Microsoft Teams users in the North American market.
Vertiv has introduced a wall-mounted cooling system designed for compact IT environments, with a focus on energy efficiency and environmental considerations.