NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction
  • Published in

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support
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Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Developing a DataOps culture? Focus on incentives
  • Published in

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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NEWS
MLOps and LLMOps – How do they differ?
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By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Alex Hoff, Co-Founder and Chief Strategy Officer at Auvik, discusses the results of the company’s recent IT Trends 2024 Industry Report, which explains how the ongoing skills shortage is shaping IT...
Zeki Turedi, Field CTO Europe, Crowdstrike, discusses the findings of the 2024 Crowdstrike Global Threat Report, with the big increase in attack velocity perhaps the most significant trend. Zeki also covers...
Subhagata (Subho) Mukherjee, Vice President, Global Head of Sustainability, Nokia, shares some key highlights from the company’s People and Planet 2023 report, covering a year of achievements and challenges...
Venessa Moffat, EMEA Channel Manager, Ekkosense and Nick Ewing, MD of Efficiency IT, discuss the new partnership between the two companies which brings together EIT’s expertise in data centre design, build,...

News

UK SMEs in high-growth industries looking to adopt AI solutions could receive £7 million.
Updates to NetSPI’s technology and brand will enable customers to take a proactive approach to cybersecurity with more clarity, speed, and scale than ever before.
Over the last year, the attacks that gained momentum are account compromise in the cloud and targeted attacks on premises.
Partnership and Kyndryl services with Rubrik provide customers with data protection to enhance cyber resilience.