NEWS

Research finds IT support positively transformed by pandemic

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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS

Park Place Technologies launches Uptime Partner Portal and New Partner Program

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Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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NEWS

Accelerating application delivery and policy management

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AlgoSec’s latest product release delivers automated application connectivity and security policy changes, deepens application visibility and discovery, and extends application risk analysis across multi-clouds and hybrid environments.

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NEWS

Park Place Technologies acquires Inventory and Logistics Management solution

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Park Place Technologies has announced the asset acquisition of a new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid. SiteGrid CEO Brett Ganey and his team of networking experts will join the Park Place family.

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NEWS

Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

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Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous Intelligence Platform™ for logs, metrics, traces and events with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.

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NEWS

Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

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Paessler AG is releasing a new solution for facility managers and building owners: the new software as a service (SaaS), “Paessler Building Monitor”, provides around-the-clock digital monitoring of building conditions.

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Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and...
New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...
Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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