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Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
Precursive, UK provider of the resource management and OpsTech solution, has published research...
Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...
Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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