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Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...
New functionality helps organisations manage and reduce IT complexity to gain a competitive...
Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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