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Reactive IT is Over: Why Predictive IT Management Is the Future

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By Leigh-Ann Weatherley, Business Unit Director, Digital Platform Services at Sopra Steria

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The Changing Face of Data Protection: Why Data Breach Monitoring Matters

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By Martin Hodgson, Director of Sales EMEA at Paessler GmbH.

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Strengthening critical infrastructure through continuous monitoring

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Carlos Buenano, CTO for OT at Armis, outlines how cyber exposure management is reshaping protection strategies for remote and critical systems.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

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Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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ServiceNow teams up with Ferrari Hypercar to boost real-time race operations

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As Official Partner of the Ferrari Hypercar team, ServiceNow’s AI Platform powers Ferrari’s global operations, supporting real-time race operations and connecting employees, dealers, suppliers, and platforms.

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VIDEO

DEI matters more than ever - in the IT industry and beyond

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Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

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False positives and incorrect notifications about possible problems are the main source of...
xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
European broadband standards aim to lower energy use in homes, with potential savings comparable to...
The shift towards AI adoption in UK workplaces continues amid concerns over organisational...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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