Banking firms adopt BMC tools for workflow automation

BMC is working with organisations in the banking and financial services sector to support the modernisation of mainframe operations and the automation of workflow orchestration through its software solutions.

Institutions including Atruvia, NRB and Line Bank Taiwan are using BMC AMI and Control-M solutions to improve operational efficiency, reduce IT overhead and enhance service delivery while maintaining compliance standards.

In Germany, more than 670 cooperative banks, representing around 91 million accounts, rely on Atruvia for IT services. To meet the requirements of the Digital Operational Resilience Act (DORA), Atruvia has modernised its database recovery processes. After evaluating different options, the organisation selected BMC AMI Recovery for Db2, citing its automated recovery capabilities and ability to conduct parallel recovery simulations.

Rüdiger Schmitt, System Engineer and Product Owner for Db2-zOS at Atruvia AG, highlights the importance of operational resilience: “The banks’ operations depend on our operations. Their resilience depends on our resilience. By modernising our database recovery capabilities, we support DORA and BAFIN rules, and we bring even greater resilience to banking in Germany."

For NRB, a European IT services provider, the approach begins with modernising software development processes. By implementing BMC AMI DevX solutions, NRB aims to improve developer workflows and accelerate application development. The tools include functionality for tracking changes and performing production rollbacks, supporting more structured mainframe application modernisation.

Benoît Ebner, system engineer at NRB, notes that improved visibility through statistics and key performance indicators (KPIs) helps identify areas for potential improvement.

As a fully online bank in Taiwan, LINE Bank developed its platform to support scalable digital banking services. Using the Control-M solution, the bank orchestrates core banking workflows, supporting services for more than two million customers.

The platform has enabled reductions of 30% in manual wait times, 30% in manual effort for cross-platform integration and 30% in maintenance time when launching new products.

Leo Weng, CTO of LINE Bank Taiwan, has indicated that the organisation is exploring further integration with cloud and AI technologies, supported by Control-M’s workflow capabilities.