VIDEO

What does 2021 hold for the data centre industry?

DCS looks ahead to 2021 with Jim Hart, CEO, and Stephen Whatling, Chairman, Business Critical Solutions (BCS). Energy efficiency and sustainability, edge, investment, Brexit and skills are amongst the topics discussed.

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NEWS

Cognizant to acquire Linium

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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

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BLOG

Employee wellbeing and Covid-19: Driving automation within IT support services

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The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples to find a sense of normality despite the ever-changing circumstances, businesses face the responsibility of protecting employees in this unfamiliar new normal. By Kevin Turner, Digital Workplace Strategy Lead, EMEA, Unisys.

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BLOG

Avoid the double whammy of high costs and ineffective implementation in ITSM

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IT efficiency remains a major objective for enterprises in every sector, all too-frequently undermined by costly or ineffectual implementation of ITSM solutions. Yet ITSM is critical to the future. By Mark Twomey, CEO, Xcession.

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NEWS

Atlassian looks to revolutionize ITSM

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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira Service Management to address IT support processes more easily.

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NEWS

The power of personalised, right-sized IT

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Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
Provides business intelligence to reduce OpEx in cloud for multiple accounts.
Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...
False positives and incorrect notifications about possible problems are the main source of...
Park Place Technologies has strengthened its software portfolio with the purchase of...
Looks to increase company’s Indian employee base by at least 25 percent this year further...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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