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Nokia partners with Pure Storage and Red Hat OpenShift to deliver a cloud-native telco architecture...
NTT DATA has introduced an AI-driven SDI Services Agent designed to support enterprise...
UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...
Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...
LSEG has partnered with Dell Technologies to develop a private cloud platform and optimise its...
Talent and training partner, mthree, which supports major global tech, banking, and business...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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