NEWS

Park Place Technologies acquires Congruity360 assets

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New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.

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NEWS

New Relic launches global observability research

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Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS

Banco ABC Brasil modernises customer experience

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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.

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NEWS

Research finds IT support positively transformed by pandemic

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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS

Park Place Technologies launches Uptime Partner Portal and New Partner Program

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Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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NEWS

Accelerating application delivery and policy management

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AlgoSec’s latest product release delivers automated application connectivity and security policy changes, deepens application visibility and discovery, and extends application risk analysis across multi-clouds and hybrid environments.

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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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