NEWS

Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

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CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of advanced security technologies to improve detection capabilities; 95% of organisations now use hybrid-cloud for SecOps management.

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NEWS

Telia taps ServiceNow

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ServiceNow says that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service operations on the Now Platform.

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NEWS

Hitachi Vantara delivers intelligent DataOps Software Suite

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The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to improve data flow and productivity for data-driven enterprises.

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NEWS

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

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Leading technology distributor appointed strategic distributor for Sandvine.

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NEWS

ServiceNow to acquire indoor mapping disruptor Mapwize

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Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and wayfinding capabilities for the new world of hybrid work.

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BLOG

The future of service management in the DevOps era

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An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision

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New Relic’s service level management experience helps developers, operators and executives...
Global Information and Communications Technology services provider, Getronics, is establishing a...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Survey highlights scale of frustrations with the pandemic customer experience.
Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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