NEWS

ServiceNow unveils the Now Platform Tokyo release

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Latest Now Platform update includes features that empower people to do their best work, create seamless experiences, and accelerate innovation at scale.

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BLOG

Getting your app portfolio in shape: Why observability is essential for running modern apps

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By Marc Zottner, Global Application Modernisation Lead, VMware.

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NEWS

Riverbed launches Alluvio IQ Unified Observability Service

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New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

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New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

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SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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This year's VMware State of Observability report notes an increase in organizations recognizing the...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
Talent and training partner, mthree, which supports major global tech, banking, and business...
Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...
BMC's Control-M helps Tampa General automate data processes for enhanced health care and...
BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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