NEWS

Modernisation cannot succeed without observability

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This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

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Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

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Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

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Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS

Apptio improves technology investment decision-making

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Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
Park Place Technologies is strengthening its Professional Services portfolio with offerings...
ConnectWise brings core and advanced network monitoring and management capabilities to its...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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