NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

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Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS

GoTo transforms IT management with new remote monitoring & management tools

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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Ensono launches Service Mapping

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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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TeamViewer streamlines global IT support at Henkel

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TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

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Adoption of AI stalling in IT departments

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More than half of IT pros are not using machine learning in their environment.

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NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
Platform brings transparency, order, and greater access to the latest technology innovations for...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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