NEWS

BT doubles down on AIOps with Dynatrace

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BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

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This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

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Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

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Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

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Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
More than a quarter of decision-makers, managers and engineers working in asset management roles in...
New federated cluster management offering eases security compliance with centralized policy...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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