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ServiceNow introduces ESG solution
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Integrated environmental, social, and governance (ESG) solution combines the power of ServiceNow’s platform, new and existing products, and partner ecosystem to help companies workflow a better world.

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Radisson Hotel Group relies on Freshworks
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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

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Puppet introduces new integrations with ServiceNow
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New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.

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Armis and Gigamon team up
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Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

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Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

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Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

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Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

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New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

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Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

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Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...

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Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

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Banco ABC Brasil modernises customer experience

Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...

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Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

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Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...

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Videos

Data Centre World Frankfurt 2026
Data Centre World Frankfurt 2026
In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...

Expert Opinions

By Terry Storrar, managing director, Leaseweb UK.
By Mark Lewis, Chief Marketing Officer at Pulsant
By Ed Knight, Director of Global MSP Sales, Paessler GmbH