NEWS

Telco providers are losing a fifth of customers due to chatbots

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Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS

Generative AI expected to accelerate entry-level career progress across industries

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Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

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NEWS

Prioritising network performance and security among driving factors for UK SASE adoption

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99% of organisations have experienced a security attack in the last 12 months .

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NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

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Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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NEWS

90% of IT Solution Providers expect a rise in Marketplace sales by 2029

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New survey finds online marketplaces are essential growth engines to expand customer base, offer new and improved services, and enhance profitability at scale.

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NEWS

Pivotal shift in critical role of encryption as usage doubles in 2024

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Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable media.

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AI investment booms with major gap between AI ambitions and employee readiness.
73% are investing in AI-specific security tools with either new or existing budgets.
AMPLYFI research uncovers discrepancies in determining content credibility, leaving businesses at...
New research reveals evolving threat tactics, the rising role of business email compromise, and the...
Node4’s Mid-Market IT Priorities Report 2024 reveals a detailed picture of the cyber security...
Vortex 6’s new workforce planning innovation, HR Director, shows your true potential.
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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