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Brits lead Europe in using AI

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New study from Freshworks finds that despite initial scepticism, a quarter of UK employees are using AI tools daily in the workplace.

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Data privacy concerns surge among AI users

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54% of consumers don’t know how much personal data AI tools collect.

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Human-centric AI drives loyalty

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AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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Why one of the world's best hospitals is using AI to understand when things go wrong

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‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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Global data centre market confident about AI fuelled growth, despite power supply concerns

Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in coming years.

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Organizations’ lack of data poses major challenge to decarbonization

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Availability and access to right data is key challenge to decarbonization efforts, despite 54% of organizations’ having mature or advanced data-driven operations.

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Estimated downtime cost individual firms up to US$2m.
71% of business leaders say their workforces are not ready to successfully leverage AI.
85% of IT decision makers surveyed reported progress in their companies’ 2024 AI strategy, with...
Over 40% of agentic AI projects will be cancelled by the end of 2027, due to escalating costs,...
New survey also reveals 69% of senior IT leaders, and 66% of CTOs, feel their network...
Consensus that social and environmental value ought to trump shareholder value.
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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