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Skillsoft launches its upgraded platform to link skills development with business outcomes amidst...
Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...
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BMC embeds GPT across AI-driven service and operations management portfolio.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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