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The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...
Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
The Now Platform Paris release accelerates digital transformation, helping to connect teams,...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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