NEWS

ServiceNow introduces new version of the Now Platform

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Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges.

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NEWS

Gigamon launches Hawk

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Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes the critical cloud visibility gap.

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NEWS

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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NEWS

ConnectWise acquires Service Leadership, Inc.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

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With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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Softline Group Northern Europe and HDI Group become the first two organizations certified.
Lansweeper, provider of the IT asset management solution of the same name, has announced its new...
Provides business intelligence to reduce OpEx in cloud for multiple accounts.
Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...
Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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