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Element AI significantly enhances ServiceNow’s commitment to building the world’s most...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
Creates 300 Dublin-based jobs.
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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