NEWS

ServiceNow to acquire indoor mapping disruptor Mapwize

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Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and wayfinding capabilities for the new world of hybrid work.

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BLOG

The future of service management in the DevOps era

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An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision

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NEWS

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

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Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.

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NEWS

Freshworks and Pink Elephant EMEA join forces

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Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

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NEWS

Red Hat bolsters Hybrid Cloud Automation

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Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities with traditional and hybrid IT environments.

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NEWS

Report highlights VSM value

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The Value Stream Management Consortium has announced the full findings of its inaugural research initiative in the State of Value Stream Management Report. The research is designed to establish a baseline for future reports on adoption trends in the digital value stream management market and investigate how teams are leveraging practices to measure and improve value flow and realization.

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New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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