NEWS

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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BLOG

Thriving in the age of disruption: How right-sizing the IT estate is pivotal to business growth

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By Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware.

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VIDEO

Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

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Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS

Companies resolved employee IT issues 23% faster in 2021

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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
JumpCloud’s latest research reveals that admins are hungry for an open directory platform...
Tech pros benefit from the richness of a full-featured application performance management solution...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
AlgoSec’s latest product release delivers automated application connectivity and security policy...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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