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Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
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HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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