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Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
ISM makes it easier for businesses to efficiently manage software-defined data centres.
Seven-year ICT services contract spans 23 countries and 10,000 staff.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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