NEWS

Ensono launches Service Mapping

  • Published in

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

Read More

NEWS

TeamViewer streamlines global IT support at Henkel

  • Published in

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

Read More

NEWS

Adoption of AI stalling in IT departments

  • Published in

More than half of IT pros are not using machine learning in their environment.

Read More

NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

Read More

NEWS

Deutsche Welle uses TeamViewer to provide secure IT support

  • Published in

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

Read More

BLOG

The end-to-end approach that unleashes the Moment of Service

  • Published in

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

Read More

SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Unravel Data has introduced a new cloud migration assessment offer to help organisations move data...
Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more