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The power of personalised, right-sized IT

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Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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ServiceNow to acquire AI pioneer Element AI

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Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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92% of IT decision-makers believe ITSM implementers fail customers

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Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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Log intelligence for IT operations

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LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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Improving operational efficiency

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Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

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Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
Integration of PRTG Network Monitor with Martello’s Savision iQ provides network administrators a...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
Raytion’s industry-leading information retrieval technology will enable unified real-time access...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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