NEWS

RBC Capital Markets modernises process and content services

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RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital Business Platform to provide process and content services across the company. Additionally, RBC Capital Markets uses the Alfresco Application Development Framework (ADF) to rapidly develop solutions using reusable pre- or custom-built components.

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Automating service desk processes

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With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service desk processes.

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NEWS

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future growth.

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Reducing hybrid IT complexity

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Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce cloud costs and simplify management of hybrid cloud deployments.

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Komprise continues global momentum - teams up with UK distributor Spinnakar

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Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to better manage unstructured data, reduce storage costs and enhance data management.

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NEWS

Cloud integration and DevOps capabilities

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At the centre of applications, data, and infrastructure, Control-M orchestrates modern application workflows across hybrid and multi-cloud environments.

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Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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