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Helping to meet the hybrid work challenge

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The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

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NEWS

Severn Trent turns to IGEL OS

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Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.

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NEWS

Park Place Technologies acquires Congruity360 assets

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New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.

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NEWS

Banco ABC Brasil modernises customer experience

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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.

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NEWS

Research finds IT support positively transformed by pandemic

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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS

Park Place Technologies launches Uptime Partner Portal and New Partner Program

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Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...
Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...
Cloudflare has acquired Human Native, an AI data marketplace, to develop tools that help creators...
Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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